Multi-location inventory complexity
Managing inventory across multiple warehouses, channels, and countries required greater visibility.
Case Study · Manufacturing
BLACK GIRL SUNSCREEN BUILDS CONNECTED, SCALABLE OPERATIONS WITH SAP BUSINESS ONE
- 4+ primary warehouse locations supported
- 2 countries supported across the United States & Canada
- One system for financial & operational information
About the customer
Connected operations for a growing consumer brand
Black Girl Sunscreen operates within the beauty industry with a mission centered on educating and empowering people of color around safe skin care and the importance of daily SPF protection. Its manufacturing processes adhere to strict regulatory standards.
As the company expanded across wholesale and direct-to-consumer channels, multiple warehouses, major retail customers, and operations in the United States and Canada, Black Girl Sunscreen needed a more centralized way to manage financial and operational information.
Since 2022, SAP Business One has supported the company’s finance, accounting, operations, customer service, and inventory teams.
The challenges
DISCONNECTED INFORMATION ACROSS CHANNELS, WAREHOUSES & OPERATIONS
Before SAP Business One, Black Girl Sunscreen relied on QuickBooks, spreadsheets, and several manual processes to manage accounting, inventory, customer orders, and reporting. Information from retailers, e-commerce platforms, warehouses, and other business partners often had to be entered, reconciled, or tracked separately, making it difficult to maintain one reliable source of information across the company.
High-volume order processing
The company needed to process a high volume of wholesale and e-commerce orders across its growing operations.
Manual & duplicate processes
Duplicate data entry and manual processes created additional work across the business.
Disconnected financial information
Black Girl Sunscreen needed more timely and accurate financial and inventory information.
EDI & retailer requirements
Major retail relationships created additional EDI transaction and integration requirements.
Limited operational visibility
The company wanted better visibility into customer activity, open orders, receivables, and cash flow.
The solution
One ERP connecting financial & operational information
SAP Business One provides Black Girl Sunscreen with a centralized environment for accounting, purchasing, sales orders, inventory, accounts receivable, accounts payable, and reporting.
Instead of relying primarily on separate spreadsheets and disconnected information, teams can work from centralized business information and review customer orders, inventory, purchasing activity, invoices, payments, and financial information in one place.
The solution
Greater inventory visibility across warehouses & channels
Black Girl Sunscreen can monitor inventory across multiple warehouses and sales channels, including separate operations in the United States and Canada.
Operations teams have greater visibility into inventory availability, open sales orders, purchase orders, and warehouse activity.
The solution
Automated retail & e-commerce order processing
EDI and other integrations allow Black Girl Sunscreen to process orders from major retailers and e-commerce channels more efficiently while reducing manual data entry.
Automated order processing and integrated accounting have eliminated many hours of repetitive data entry and reconciliation.
The solution
Infrastructure for increasing operational complexity
SAP Business One has provided Black Girl Sunscreen with infrastructure to support increasing operational complexity across retailers, e-commerce platforms, warehouse locations, and Canadian operations.
Integrated order processing and centralized business information help the team manage activity across an expanding operational environment.
The results
CONNECTED INFORMATION, GREATER VISIBILITY & MORE AUTOMATED OPERATIONS
SAP Business One has created a more connected environment across Black Girl Sunscreen’s financial and operational processes.
Accounting, purchasing, sales orders, inventory, accounts receivable, accounts payable, and reporting are connected through one system. EDI and other integrations help the company process orders from major retailers and e-commerce channels more efficiently.
Finance and accounting have benefited significantly because purchasing, sales, inventory, accounts receivable, and accounts payable transactions flow into one system. The finance team can review sales, inventory, customer balances, cash activity, and general ledger information within the same environment, improving reporting speed and making discrepancies easier to identify and research.
4+
Primary warehouse locations
2
Countries supported
One System
Financial & operational information
“SAP Business One has provided BGS with infrastructure to support increasing operational complexity across retailers, e-commerce platforms, warehouse locations and Canadian operations.”
The Softengine Advantage
Why companies choose Softengine
For more than two decades, Softengine has helped small and mid-market companies modernize operations, connect systems, and turn ERP into a foundation for profitable growth.
25+
Years implementing ERP for SMB
200+
Successful implementations
98%
Client retention rate over 5+ years
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