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Case Study · Manufacturing

JIM’S SUPPLY UNLOCKS GREATER INVENTORY VISIBILITY AND NEW GROWTH OPPORTUNITIES WITH SAP BUSINESS ONE

  • 13 Years Using SAP Business One
  • 5 Business Areas Connected through one ERP
  • 100% Batch-Level Traceability

About the customer

A LONG-STANDING AGRICULTURAL MANUFACTURER & DISTRIBUTOR

Founded in 1959, Jim’s Supply Co., Inc. has become a leading supplier serving agricultural customers throughout the western United States. The company supplies custom roll-formed trellising, field worker equipment, fabricated products, and solar structures from its 28,000-square-foot manufacturing facility in Bakersfield, California.

As operations grew, Jim’s Supply needed better visibility into inventory, purchasing, sales orders, and production activities. Its primary objective was gaining accurate, current inventory information to improve fulfillment, reduce excess inventory, and give employees greater confidence in day-to-day decision-making.

Today, SAP Business One supports Sales, Purchasing, Accounting, Inventory, and Production across the organization, while Softengine WMS+ provides batch-level traceability to help Jim’s Supply meet increasingly demanding customer requirements and pursue new business opportunities.

The challenges

INVENTORY BLIND SPOTS WERE MAKING FULFILLMENT MORE DIFFICULT

Before SAP Business One, Jim’s Supply relied on physical documents, spreadsheets, and a pre-internet-era MRP system. One of the company’s biggest challenges was understanding how outstanding sales orders, purchase orders, and current inventory counts worked together to ensure timely customer fulfillment.

Limited inventory accuracy

Without accurate inventory information, projects could experience delayed fulfillment or finish with excess inventory.

Incomplete availability information

Teams lacked a complete picture of inventory availability, reducing confidence in day-to-day decisions.

Purchasing & production visibility

Jim’s Supply needed accurate, current inventory counts to support better purchasing, production, and fulfillment decisions.

Disconnected Order & Inventory Data

Teams needed clearer visibility across sales orders, purchase orders, and current inventory counts.

The solution

One ERP connecting five core business areas

SAP Business One supports Sales, Purchasing, Accounting, Inventory, and Production at Jim’s Supply, connecting five core business areas through one ERP platform.

Centralized information gives employees better access to the information required for purchasing, production, fulfillment, and project execution.

The solution

Batch-level traceability with Softengine WMS+

Softengine WMS+ provides Jim’s Supply with batch-level traceability for raw materials, integrating warehouse management directly with SAP Business One.

The integration makes carrying critical batch information more convenient and cost-effective while helping Jim’s Supply support customers with higher traceability standards.

The solution

Automation across critical business processes

Using SAP Business One’s Service Layer, Jim’s Supply automated repetitive processes while maintaining ERP and accounting accuracy.

Automation includes price list updates, sales document workflows, and production document workflows—reducing manual effort while preserving data integrity.

The solution

A long-term ERP environment built around evolving needs

Jim’s Supply has partnered with Softengine throughout multiple stages of its ERP journey. Softengine helped guide the organization toward solutions that fit its evolving environment, from hosting SAP Business One on-site to migrating to an off-site environment.

Softengine has also provided ongoing support for custom reporting, document templates, technical troubleshooting, and helping internal developers debug ERP processes.

The results

BETTER INVENTORY VISIBILITY, TRACEABILITY & NEW BUSINESS OPPORTUNITIES

With SAP Business One and Softengine WMS+, Jim’s Supply has improved inventory accuracy and visibility across purchasing, production, fulfillment, and project execution. Batch-level raw material traceability has helped the company meet stricter customer requirements and opened opportunities with customers that were previously out of reach.

At the same time, automation across price list updates, sales documents, and production workflows has reduced manual effort, while centralized ERP data has made it easier for teams to manage projects and resolve issues.

13Years

Using SAP Business One

100%

Batch-Level Traceability

$M+Opportunity

Opened Through Traceability

“Softengine has been very accommodating of our particular needs, which is the most substantial reason we would recommend them as an ERP provider.”
CD Carson Drake COO, Jim's Supply Co.

The Softengine Advantage

Why companies choose Softengine

For more than two decades, Softengine has helped small and mid-market companies modernize operations, connect systems, and turn ERP into a foundation for profitable growth.

25+

Years implementing ERP for SMB

200+

Successful implementations

98%

Client retention rate over 5+ years

Acumatica Gold Certified Partner