Disconnected systems
A lack of integration between existing systems created isolated data and inefficient workflows.
Case Study · Food and Beverage
THE FROZEN BEAN GAINS REAL-TIME VISIBILITY WITH SAP BUSINESS ONE
- 90% reduction in order processing errors
- 80% increase in inventory visibility
- Operations connected on one scalable ERP platform
About the customer
A global food & beverage manufacturer built for growth
The Frozen Bean manufactures specialty desserts and beverages for the food service industry, exporting its products to more than 40 countries worldwide. Operating in a highly competitive market, the company needed an ERP platform capable of connecting its operations, increasing adaptability, and supporting future growth.
With SAP Business One and Softengine, The Frozen Bean established a centralized platform for managing its business while gaining greater visibility into inventory, transactions, financials, and operational performance.
The challenges
DISCONNECTED SYSTEMS, LIMITED VISIBILITY
Ineffective procedures and a lack of system integration had created data silos throughout The Frozen Bean. Limited visibility across the organization made it difficult for teams to respond quickly to changing market conditions, while disconnected processes restricted collaboration and operational efficiency. The company needed one scalable platform capable of bringing its operations and information together.
Limited data visibility
Teams lacked the real-time operational information needed to respond quickly to changing business conditions.
Siloed operations
Disconnected data made communication and collaboration between departments more difficult.
Need for one platform
The Frozen Bean needed a centralized system capable of managing operations while supporting continued growth.
The solution
One scalable ERP for the entire business
The Frozen Bean selected SAP Business One as its centralized ERP platform because of its scalability, ability to integrate with existing systems, extensive SAP support, and access to a broad ecosystem of resources.
By bringing core business processes onto one platform, The Frozen Bean established the connected operational foundation it needed to grow while reducing the fragmentation created by its previous systems.
The solution
Real-time control across inventory, sales & finance
SAP Business One gave The Frozen Bean integrated functionality across warehousing, sales, finance, and reporting. Employees can now track transactions, monitor inventory levels, and access analytical reports that support faster, more informed decision-making.
Seamless integration with the company’s existing IT landscape also helped optimize workflows and streamline processes without creating another disconnected system.
The solution
A partner that understood the unique requirements
The Frozen Bean selected Softengine based on its professional and reliable track record, understanding of the company’s needs, and ability to solve unique business challenges.
Together, Softengine and SAP Business One provided the company with a scalable ERP foundation designed around its operational requirements rather than forcing the business into disconnected, one-size-fits-all processes.
The results
FEWER ERRORS, GREATER VISIBILITY & SMARTER DECISIONS
With SAP Business One connecting its operations, The Frozen Bean streamlined workflows, reduced manual effort, and gained significantly greater visibility across the organization.
Employees can more effectively monitor inventory, track transactions, and access analytical reporting, while optimized stock levels and fewer stockouts have strengthened supply chain efficiency. Greater access to operational data has also improved collaboration between departments and helped the company make faster, more informed decisions.
90%
Reduction in order processing errors
80%
Increase in inventory visibility
40+
Countries served worldwide
The project has produced extraordinary results. We now have real-time insights into our company operations, helping us to make better decisions, develop more effective strategic plans, and increase customer satisfaction.
The Softengine Advantage
Why companies choose Softengine
For more than two decades, Softengine has helped small and mid-market companies modernize operations, connect systems, and turn ERP into a foundation for profitable growth.
25+
Years implementing ERP for SMB
200+
Successful implementations
98%
Client retention rate over 5+ years
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