Crafting future growth with SAP Business One
Quick Facts
- Name: Bittermilk
- Location: North Charleston, SC
- Industry: Manufacturing
- Products: Cocktail Mixers
- Website: www.bittermilk.com
- System: SAP Business One ERP
Based in South Carolina, USA, Bittermilk is a family-run company that manufactures and retails cocktail mixers for making craft cocktails at home. To support its growth plans, a more sophisticated yet economical solution was needed that would manage financials as well as inventory, production, and sales processes.
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Before: Challenges and Opportunities
- The existing setup did not offer the necessary product inventory and tracking functionality to meet increasing FDA regulations and manage product recalls if a problem were to arise.
- Due to a lack of control and visibility, the company wanted to enhance its processes to better manage stock levels, reduce waste, and improve order fulfillment.
- Bittermilk had also identified a need for better financial reporting and accuracy.
Why Softengine & SAP
- To streamline operations, Bittermilk aimed to consolidate its business processes into a single integrated system. SAP Business One was identified as a solution that would scale with the company as it grows and handle increased transaction volumes without compromising on performance.
- The company came across Softengine at a trade show and were impressed by their hands-on approach and support in setting up and rolling out the ERP system.
After: Value Driven Results
- Operational and historical data are stored in one place, providing greater visibility across all areas of the business including sales, purchasing, production, customers, and inventory.
- Inventory tracking has improved, allowing the company to maintain optimal stock levels, reduce overhead costs, and avoid delays in fulfilling orders caused by inventory issues.
- The team is now able to reliably forecast demand thanks to the data analytics and reporting tools.
“When we needed a solution on a budget, tailored for growth, SAP Business One with Softengine’s support was perfect timing for our small company. The partnership delivered immense value, setting us up for expansion and efficiency.”
MariElena Raya, Owner/Member, Bittermilk LLC