Success in the New Economy: A guide to becoming an interconnected business

The wholesale distribution industry is being reshaped by several major trends that will impact the way midsize businesses operate. For example, distributors are tasked with building an eCommerce and value-added service strategy to compete with new market entrants from nontraditional online channels. Customer demand for non-essential products is temperamental and fast-moving, prompting the need for flexible, agile business models, as well as robust and diverse procurement strategies that minimize risk. The relative size of midsize distributors, which in some cases affords them more agility than larger rivals, can leave them vulnerable. Limited cash reserves mean there is little margin for error.

Relying on inputs from large and complex supply chains can leave smaller distributors without the materials they need to maintain operations. There are little to no redundant resources while employees work to full capacity and often fulfill different roles. Attracting top talent is a perennial problem.

This e-book is designed to help you become an interconnected business by emulating best practices in four key areas: Customers, Employees, Insights, and Processes.