“Anyone you tell that you’re going to a new ERP system, they all give you that ‘pained look.’ To think that we’re on a year from when we did discovery to now three months into our live implementation, and all we’re working on is some fine-tuning. Some of these fine-tuning tasks are those little things that make our life so much easier, but this wasn’t what I expected when we went live because people told me so many horror stories. I was thankful for the effort on both Softengine and Baronet teams.”

The good news is that SAP Business One's Sales Analysis capabilities enabled us to evaluate the results of that campaign and then make adjustments for future promotions. Specifically, we can check the number of transactions, discount levels and net gain or loss per promotion and per location. We have to be very careful with how we spend our precious marketing dollars and the new system gives us the tools to optimize our investment in that area.

Softengine has been a key contributor to our rollout of SAP Business One. The company's consultants were excellent and helped ensure that we had a successful implementation.

We decided to find a partner we could put our trust in. Softengine is very experienced and systemized in its approach. We were very confident we’d made the right choice. Small businesses might be intimidated by SAP software. What they don’t realize is that SAP offers solutions designed specifically for small to midsize companies like ours.

We feel like we are in great hands with Softengine and the SAP Business One system they installed. It’s nice to finally put all those unreliable ERP systems and redundant procedures in the rear-view mirror.

The Softengine team was able to tailor SAP Business One to deliver all the traceability Swabplus needed, including all the applicable reports. Softengine enhanced the core system to enable creation of new batch numbers if components don’t already have them and the option of batch-costing. They also added fields for escalation dates, expiration dates and additional inspection data (e.g., who inspected and when), which could be incorporated into each Certificate of Analysis.

Our experience with Softengine has been extremely positive. Any time we call for assistance, they always assign someone who’s highly professional and gets the job done quickly. Interestingly enough, I’ve become so much more educated about IT-related matters since working with the Softengine team on this project. Every time we need to upgrade the system, they walk me though all the steps to make sure that I completely understand what’s happening, which contributes to the overall success of the upgrade. It’s been a pleasure to work with them.