The good news is that SAP Business One’s Sales Analysis capabilities enabled us to evaluate the results of that campaign and then make adjustments for future promotions. Specifically, we can check the number of transactions, discount levels and net gain or loss per promotion and per location. We have to be very careful with how we spend our precious marketing dollars and the new system gives us the tools to optimize our investment in that area.
WHAT IS THE SOFTENGINE B2B PORTAL?
Softengine B2B Portal Is Designed To Allow The End-User Customer The Ability To Place Orders And Manage Account Status Information Through A Custom SAP Platform.
INSIGHTS: B2B Portal Users and Buyers
New B2B Buyers Seek B2C Experience
New generations of B2B buyers are evolving; they seek convenience and speed of transactions and prefer self-service channels to purchase. These inclinations are especially visible for reorders and puts pressure on suppliers to digitize such touchpoints.
B2B customers benefit from increased transparency to their account information, and visibility over offering catalogs, thus enabling customers to select the right products and services. The increasing demand for corporate transparency is made available for companies to share insights from the B2B portal, an ever-expanding amount of asset or service data.
Digital customer portals are secure and private platforms provide account specific information, such as purchased offerings and real-time operations data, this enables cloud self-service transactions.
FEATURES: SOFTENGINE B2B PORTAL
SAP Business One B2B Portal Integration Grants Your Customers Real Time Visibility
- Immediate access to current information about products and their stock availability
- Your customers pull up relevant information about personalized B2B prices independently
- Custom access to required documentation and the ability to download their PDF variants
- Full control over the entire order fulfillment process. Your customer will know what stage the order is at in real time enabling them to make timely decisions for the smooth operation of the business
BENEFITS: SOFTENGINE B2B PORTAL
SAP Business One B2B Portal Integration: Clients and Purchasers Alike Benefit
- REAL TIME INTEGRATION
SAP Business One — Get the most recent data and transactions
- ACCESS ANYTIME & ANYWHERE
Customers can view profile information, review sales order history, place new orders, track order shipment, check on service calls, and access billing and payment information.
- EASY TO USE ORDER PAD
Customers can add items to an order, re-order, and view the status of their order. Simplifying the ordering process for the customer and making it easier on your A/R staff.
- SECURE ACCESS
Manage your customers level of access and products they can view/order
Designed with your branding and layout
- INCREASE CASHFLOW AND REVENUE
Convenient order pad function and receiving payments in real-time
- CUSTOMER SATISFACTION
Provide a quick and easy way for your customers to place more orders without jumping through administrative hoop
END USER: B2B CLIENT EXPERIENCE
SAP Business One B2B Portal Integration: Your Customers Experience
- Client-friendly Shopping Cart or Order Pad Style Ordering
- Vibrant Product Imagery Allows for Higher Visual Experience
- Alternative Item Reference for Discontinued or Out of Stock Items
- Visible Product Characteristics or Additional Information Available
- Reduce Errors in The Documentation
- Through Customer Experience Your Team Improves Competitive Position
- Convenient Ordering Process Through Such Functions as Re-Order, Returns, Scheduled Purchasing, Reservations, Group Buying, Parts and Consumables Resupply.
What our customers say
Denise Ost, Chief Operating Officer, Goodwill Industries, San Joaquin Valley
Jason Dugan, CFO, Trudeau Distributing Company
Softengine has been a key contributor to our rollout of SAP Business One. The company’s consultants were excellent and helped ensure that we had a successful implementation.
Leonard Kang, Operations Manager, Christopher Lena
We decided to find a partner we could put our trust in. Softengine is very experienced and systemized in its approach. We were very confident we’d made the right choice. Small businesses might be intimidated by SAP software. What they don’t realize is that SAP offers solutions designed specifically for small to midsize companies like ours.
Ray Lacorte, VP of Operations, Choice Organic Teas
We feel like we are in great hands with Softengine and the SAP Business One system they installed. It’s nice to finally put all those unreliable ERP systems and redundant procedures in the rear-view mirror.
Justin Ku, Administration & Operations Coordinator, Swabplus
The Softengine team was able to tailor SAP Business One to deliver all the traceability Swabplus needed, including all the applicable reports. Softengine enhanced the core system to enable creation of new batch numbers if components don’t already have them and the option of batch-costing. They also added fields for escalation dates, expiration dates and additional inspection data (e.g., who inspected and when), which could be incorporated into each Certificate of Analysis.
Virginia J. Gregorian, COO, Turbo Wholesale Tires
Our experience with Softengine has been extremely positive. Any time we call for assistance, they always assign someone who’s highly professional and gets the job done quickly. Interestingly enough, I’ve become so much more educated about IT-related matters since working with the Softengine team on this project. Every time we need to upgrade the system, they walk me though all the steps to make sure that I completely understand what’s happening, which contributes to the overall success of the upgrade. It’s been a pleasure to work with them.